News from Mark Vanderbeeken from Turin/Italy:
| 05/02/2012 | Information overload is not unique to Digital Age via Putting people first It is a constant complaint: We're choking on information. The flood of data on the Web has reached mind boggling proportions, and it shows no signs of stopping. But wait, says Harvard professor Ann B.. read more... |
| 05/02/2012 | The human factor in service design via Putting people first McKinsey's John DeVine, Shyam Lal, and Michael Zea write that businesses ought to focus on the human side of customer service to make it psychologically savvy, economically sound, and easier to scale.. read more... |
| 05/02/2012 | Interactions 12: Day Two via Putting people first Vicky Teinaki and Louise Taylor continue their coverage of the Interactions conference in Dublin. In this long article, they report on the presentations by Jonas Löwgren (School of Arts & Commun.. read more... |
| 03/02/2012 | Interactions 12: Day One via Putting people first Dublin ? and even its Lord Mayor ? welcomed a record 750 attendees to the opening of Interaction 12 . The day would unfold with Hitchcock, healthcare, and hearing the question ?what if??. Vicky Teina.. read more... |
| 03/02/2012 | Ethnography of mobile phone use in remote Mexican village via Putting people first Tricia Wang of UCSD's Department of Sociology and Barry Brown of the Mobile Life VINN Excellence Center Stockholm presented the paper “ Ethnography of the telephone: Changing uses of communicat.. read more... |
| 25/01/2012 | Inclusive Design ? a people centered strategy for innovation via Putting people first The Norwegian Design Council has published a new resource site about inclusive design , to inform and communicate how this approach can be used as a strategy for innovation and development of more us.. read more... |
| 25/01/2012 | The ethnography of robots via Putting people first Heather Ford spoke with Stuart Geiger, PhD student at the UC Berkeley School of Information, about his emerging ideas about the ethnography of robots. ?Not the ethnography of robotics (e.g. examining.. read more... |
| 25/01/2012 | Does corporate ethnography suck? via Putting people first In this first piece, Sam Ladner examines the different temporal conceptions of ethnographic fieldwork in industry and academia: “Academics frequently criticize corporate ethnography simply as ?.. read more... |
| 25/01/2012 | State of Interaction Design: Diverging, by David Malouf via Putting people first In anticipation of the upcoming IxDA Interaction12 Conference taking place in Dublin, Ireland February 1?4, Core77 is bringing us a preview of this year's event, including this guest post by David Ma.. read more... |
| 25/01/2012 | The shift from watching TV to experiencing TV via Putting people first As more and more devices in your home get connected to the Internet, the user experience becomes increasingly important. The people at ReadWriteWeb announce that over the coming months they will be e.. read more... |
Short notes from Victors Lombardi's Blog from New York City:
| 09/08/2011 | “…cause failure really, really sucks.” via Noise Between Stations Diane Loviglio, FailCon's Associate Producer, interviewed me for the FailCon blog . We chatted about why it's a good time to learn from customer experience failures, how one company recovered from fa.. read more... |
| 22/07/2011 | Ray Dalio: High Performance by Avoiding Failure via Noise Between Stations John Cassidy penned a powerful piece for the current issue of the New Yorker titled, Mastering the Machine: How Ray Dalio built the world?s richest and strangest hedge fund . Part of Dalio's success .. read more... |
| 21/07/2011 | What We Know About Failure So Far via Noise Between Stations I'm in the research phase of my book on customer experience product failures and I'm pleased to find several books on failure that will inform my work. I'm collecting them in a list on UX Zeitgeist: .. read more... |
| 14/07/2011 | I'm Working on a Book Titled “Why We Fail” via Noise Between Stations …Real Stories and Practical Lessons from Experience Design Failures “. Learn more at the book site . read more... |
Latest Stuff from Tom Peters! Company/US:
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Essays from Niti Bhan and Steve Portigal et. al. from San Francisco:
| 24/03/2010 | Design already has a voice in the boardrooms via Does Size Matter? What Design needs to do is shut up and learn to listen. No more need of definitions, frameworks, methods and tools. A good engineer (problem solver) will find a way to get what needs to be done comple.. read more... |
| 17/07/2007 | Better design for the greater good via Does Size Matter? This is the longest I've ever gone without posting I think and I appreciate those of you who wrote in to ask about my textual dissapearance. Well, I've good news and bad news - I'm not yet back blogg.. read more... |
